Free at-home COVID-19 test kits can now be ordered at COVIDTests.gov. People who do not have Internet access or who need additional assistance with ordering can call 1-800-232-0233 (TTY 1-888-720-7489) to place their orders.
In addition, the Eldercare Locator and the Disability Information and Assistance Line (DIAL) also can assist older adults and people with disabilities with placing orders if they need additional help, connect people to accessible instructions, and help with administering the tests. Both phone lines are staffed Monday-Friday from 9 AM – 8PM ET.
Older adults can call the Eldercare Locator at 800-677-1116 Monday-Friday or visit the website to chat live or browse resources.
People with disabilities can contact DIAL by calling 888-677-1199 or by emailing DIAL@usaginganddisability.org. The DIAL information specialists are trained to work with people of various communications abilities, including spending as much time as needed to understand callers. Deaf and hard-of-hearing people can reach DIAL using the 711/Video Relay Service (VRS). To use this free service, simply dial 711 to be connected via text with a communications assistant. (For people who do not communicate through speech, sign language or VRS, email is the best option to communicate with DIAL.)